We proudly serve the greater Rochester, NY area and the surrounding counties of Monroe, Ontario, and Wayne.
Our most frequent service areas include Pittsford, Victor, Penfield, Perinton, Fairport, Webster, Brighton, Mendon, and Henrietta. We also regularly bring the party to families in Greece, Irondequoit, Chili, Spencerport, Gates, and Brockport.
Extended Travel: Looking for a party in Buffalo, Syracuse, Canandaigua, or other towns within Western New York? We are happy to travel! Please note that a travel fee applies for locations outside our standard Rochester radius.
Soft Play involves using soft foam structures and cushioned surfaces to create a safe, engaging, and developmentally rich environment for young children. These spaces encourage little ones to imagine, explore, climb, balance, and move freely while building confidence and developing essential gross motor skills.
This type of play experience is still a new and unique offering in Rochester and Western NY, giving families access to an activity that is both enriching and beautifully curated. Soft Play provides a controlled, age‑appropriate environment where toddlers can socialize, practice coordination, strengthen their bodies, and express creativity, all while parents enjoy peace of mind knowing the setup is designed with safety at its core.
Beyond the developmental benefits, Soft Play brings a modern, elevated touch to events. It transforms parties into interactive experiences that keep children happily engaged, making it a standout choice for birthdays, family gatherings, and even community events!
Our soft play equipment is designed for children from crawling age up to 4 years old. Older children tend to be more active, so our soft play setup ensures that younger kids or toddlers can enjoy themselves safely without the risk of injury from older kids in the same space.
We offer beautifully curated décor, full‑service event planning, and engaging activity experiences designed for guests of all ages. Whether you’re celebrating a toddler, a teen, or an adult milestone, our team creates thoughtful, memorable experiences tailored to your vision.
Our playland & soft play rentals typically last for 4 hours. Extra hours can be added on for $50 for each additional hour. Last pickup time is 8pm.
We take cleanliness and safety extremely seriously. All equipment is meticulously cleaned before and after every event using industry‑standard, non‑toxic cleaning products that are safe for children and effective in eliminating germs. Our process includes steam cleaning, which provides an additional level of sanitization and helps remove allergens. Every item, down to each individual ball, is thoroughly washed and sanitized to ensure the highest level of hygiene.
To help us maintain these standards, we kindly ask that the setup area be clean and free of debris upon our arrival.
No Problem! We can adjust our packages to fit your space and budget. Just provide us with your requirements, and we’ll make sure everything fits perfectly.
Delivery charges apply. First 15 miles is a flat $65. Includes set up and take down. For events beyond 15 miles or with additional services, an additional fee will apply per mile. Exact travel fees will be confirmed at booking.
We manage the delivery, setup, and breakdown of the play area so you get a full service with the fee! The setup and removal process takes approximately 45 minutes to 2 hours, depending on your specific request, and is not included in your booked time. Please keep this in mind when scheduling your venue. We kindly request an easily accessible parking space for loading and unloading, as well as a designated and clean area for the equipment. We’ll handle everything else!
Outdoor events are subject to a $35 fee due to the extra equipment and cleaning that is needed for outdoor setups. We will only set up on flat, dry, clean surfaces such as dry concrete, grass and turf. We will not set up on rocks, dirt, sand, tall grass, mulch or any uneven or muddy surface due to the safety of the children.
50% of the balance must be paid at the time of booking to hold your date (retainer). $100-$150 is added as security/damage deposit on day of the party before setup (it can be paid seven days before as well). The date will not be held if retainer is not paid. The total balance is due seven days before the event. If the total balance is not paid, your event will be canceled, and no refunds will be given. We will contact you the week before your event to inform you of the remaining balance and provide setup/pickup times and any reminders.
We accept payments via Zelle, Venmo, or Apple Pay or cash.
NY State sales tax is applied. On day of the party- a $100 to $150 damage/security deposit is required. It will be returned after the party within 3 days once equipment has been inspected and is found to be in the same condition as before the party and not damaged in anyway. Further damage charges may apply.
$60 Cleaning fee will be charged for table or chair, backdrop, & prop rentals if glitter, paint, glue, etc. is found upon pickup.
Cancellations three weeks or more prior to an event will be granted; however, the retainer is nonrefundable and will be kept as credit for future party. If the party is postponed, we will apply the retainer amount as a credit for a future event within 12 months, minus any materials or customization cost incurred. Any personalized items must be paid for however- if a order was already placed and supplies were bought.
We understand weather can be tricky! Our equipment cannot get wet. For outdoor events, you assume all weather-related risks. If it rains before your event is set up, we will work with you to find a suitable solution. We can set up indoors. All outdoor parties must have a indoor space designated as a backup at time of booking. If you cannot move your party indoors, we will reschedule your event.
On Hot & Sunny days- all outdoor events will require a shaded area or canopy to protect the children and equipment from getting hot and or damaged from inclement weather. We offer canopy rentals also! Please note: Once the equipment is set up, no refunds will be issued- but we will work with you to reschedule based on mutual availability for the same year.
Yes. It is the client’s responsibility to ensure that there is responsible adult supervision (18+) of the equipment and the children using it at all times. Please consider the appropriate ratio of children to adult guardians. A liability waiver must be signed along with the contract at the time of booking confirmation. Once we set up the play area and leave, the client is liable for any injury and/or damage to our equipment.
For outdoor events we prefer a canopy or a shaded area to begin setup. It is for the safety of the kids and the equipment from the hot sun and weather. You can rent a 10×10 canopy from us for a discounted fee or welcome to provide your own.
Set up must be on level ground, free from mud,animal waste, sand, rocks etc. Soft Play equipment cannot get wet.
Grass must be cut at least 24 hours in advance. We use extra equipment for outside setups but there may still be some unevenness in the mats due to them being on the grass.
Outdoor parties require extra equipment and cleaning and are subject to a extra outdoor fee ($35).
All outdoor parties MUST Have a backup INDOOR space at time of booking. No Exceptions.
Please understand we do collect NY State Sales tax based on the total price of the package chosen and any additional items added.
Please note that a $100-$150 security/damage deposit is added to your total balance. A credit card may be kept on file. You may pay this closer to the event. This fee is refunded to you after your event ends within 3 days- and all equipment has been inspected- as long as there is no damage done to the equipment and it is in the same shape as it was received. Further damage charges/replacement fees may apply if equipment cannot be cleaned or fixed.
Please note, we do not allow face paint, glitter, or slime at the vicinity of the equipment. Face Paint at party will require the add on of our staff attendant at charge. Failure to add attendant- will result in the forfeiture of your damage deposit and additional damage charges may apply.
The Client agrees to follow all rules and safety procedures provided by Petite Party Co/Petite Props N Playland. LLC to protect the equipment and ensure a safe environment for all guests. Only individuals authorized by the Client may use the rented equipment.
A non‑refundable 50% retainer is required to secure your event date and rental items. A detailed invoice will be emailed to you. Final balance is due 7 days before the event. Any additional services requested after payment, such as mileage outside Rochester, NY, early setup, specialty décor, or added rentals, will be added to the final invoice.
The remaining balance is due at the time of setup. Services will not be provided if payment has not been received. Payments may be made via Venmo, Zelle, Apple Pay, or credit card. Once the contract/invoice is signed, all payments are non‑refundable unless canceled by Petite Party Co. LLC.
Once your event date is reserved, those items and services are no longer available to other clients. For this reason, all retainers are non‑refundable. All other payments become non‑refundable within one week of the event. If event is postponed, the retainer amount is kept as credit to be used within 12 months.
Events may be rescheduled with written notice (email or paper) received at least three weeks prior to the event. If the remaining balance is not paid by that deadline, it will not be refunded. Additional décor or custom‑ordered items will require full payment. Once setup is complete, no refunds will be issued.
For outdoor events, the Client assumes all weather‑related risks. We cannot set up in rain, mud, bark, or on uneven surfaces. A shaded area or canopy is required during hot weather for the safety of children and equipment. A $35 outdoor cleaning fee applies.
Grass must be cut at least four hours before setup. If weather prevents setup, the event may be rescheduled based on availability. Bouncy castles will not be set up in winds exceeding 15 mph.
All equipment is cleaned and sanitized before and after each event. The Client is responsible for ensuring proper and safe use of the equipment and they and guests must follow all rules below.
No shoes, must wear socks
No food, drinks, candy, gum, or alcohol
No face paint, glitter, slime, water balloons, markers, henna, or bubbles
No sharp objects, including heels
No smoking, vaping, BBQs, or open flames near equipment
No climbing, bouncing, or sitting on safety gates
Adult supervision is required at all times
Children may not sit or slide under mats
Equipment is for children 5 years old and under only
Violation of these rules may result in attendants refusing service.
The Client must provide a clear, obstruction‑free area for setup and breakdown, as well as accessible parking for loading and unloading. All items, including ball pit balls, must be gathered in the designated area before pickup. The Company will notify the Client approximately 15 minutes before arrival. Additional charges apply if equipment is not ready for pickup.
There are no warranties, expressed or implied, regarding merchantability or fitness. The Client renting equipment from Petite Party Co. LLC assumes full responsibility for any damage, injury, or loss arising from use of the equipment, including but not limited to falls, slips, collisions, emotional distress, paralysis, or death.
The Client agrees to release and hold Petite Party Co. LLC, its employees, contractors, and affiliates harmless from all liability, whether direct or indirect, including negligence. This release applies to all participants and guests.
The Client is solely responsible for obtaining any liability, property, health, accident, or disability insurance related to the use of the equipment.
The Client releases Petite Party Co. LLC and its affiliates from all liability related to the rental and use of equipment.
The Client acknowledges that participation involves inherent risks and voluntarily accepts full responsibility.
The Client agrees to indemnify and hold Petite Party Co. LLC harmless for any injury, damage, or loss resulting from misuse or negligence.
By signing below, the Client agrees to all rules, policies, and terms of Petite Party Co. LLC. The Client understands they are solely responsible for supervising all children and ensuring safe use of the equipment. The Client acknowledges that they have reviewed the safety rules and will request clarification if needed.
